FREQUENTLY ASKED QUESTIONS


How long is the delivery?

Once the payment is confirmed, the product will be shipped within 1 business day. The estimated delivery period is 1-2 business days for Peninsula Malaysia and 3-5 business days for East Malaysia.


How can I track my order?

You will be notified via e-mail and SMS.


Is there a free shipping?

Yes, the orders for RM100 and above are eligible for free shipping.
*Free shipping for orders above RM90 for a limited time period only.


Is there a minimum order per delivery?

No minimum order. Although the shipping would be RM 10 for the first 3kg to Peninsula Malaysia.


How we pack?

We only use post-consumer materials for packaging. The boxes we use for packing are up-cycled materials or what we receive from our suppliers. Also a paper tape is used to seal the boxes instead of the conventional plastic tape so as to reduce the plastic use.